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Live Google Reviews

Martin Booker
Martin Booker
1712326467
Thank you for the great service you provided me with for my move from Reading to Bradford on Avon and for the helpful and friendly team at either end. It was a real pleasure dealing with you all and I'd certainly recommend you!
ian johnston
ian johnston
1711573354
Absolutely great service from the Firbank team, arrived early, very smartly turned out, great customer skills, and then they launched into it. Proper professional move, highly respectful of my property, they glided seamlessly in and out, packed my clothes, moved them swiftly out. On time at my new property, similar excellent service delivering my furniture- faultless service, would highly recommend - professional from the Initial meeting to waving them off having delivered my life - and ! - I need to laud Veronika, the voice of Firbank, amazing inter personal skills, sunlight on the phone, she properly cheered my day up! - all in all a excellent experience, FirbankS- thank you kindly - you made a very stressy time seamlessly calm!
Samantha Louise
Samantha Louise
1711314251
Excellent service, friendly and professional and persevered to get my large chest of drawers up the stairs despite it being tricky! Would recommend.
A Foster
A Foster
1711227716
I have had to move so many times in my 30 years of working life, and I decided this move would be looked after by Thomas Firbank. The service I was given was 2nd to none. Everything was packed meticulously and carefully. Everything was stored with tremendous care and ability. Everything was delivered with that same characteristic attention to detail that I have come to experience from this superb removals company. If you are looking for skill, dedication, professionalism, and everything that unlocks service, then look no further. Thomas Firbank offers you everything you need to move with ease and without stress. I would hardly recommend them and most certainly use them again. Thank you gentlemen for everything that you did. Christopher.
Ed Bates
Ed Bates
1711183815
A very difficult move carried out professionally by James and Ian.
Dom Ham
Dom Ham
1710341485
Really good, very quick and effective (particularly as we were moving out of and into places with some tricky spots to navigate!) Would definitely use again
Donna Palmer
Donna Palmer
1710279308
Right from the initial enquiry and quote with Shaun, to the actual move with Martin and his team, Thomas Firbank were professional, friendly and made the whole process stress free which says a lot considering we were moving and with a toddler. The team were hard working, considerate and respectful of our possessions and no challenge was too big, even when it involved moving an extremely heavy and awkward safe. We were really impressed with the service and outcome we received with Thomas Firbank and would not hesitate to recommend them.
Daphne Hemingway
Daphne Hemingway
1709824892
We used Thomas Firbank three times because we loved the crew and it's tough being a single mum trying to organise a move yourself. The team were so helpful and I was so disorganised. It was a pleasure to do business.
Jessica Wolfe
Jessica Wolfe
1709564127
Very professional and friendly removals company. They took every care to protect the house and our belongings and they worked efficiently and politely. Would definitely recommend their services.
Jane Willatt
Jane Willatt
1700161140
Our move took place over two days. Jason, Chris, Adam, Lewis and Nick did a fantastic job. They were punctual, polite and calm throughout. Nothing was too much trouble. Jason arrived early and worked so hard to make sure that everything was in order. Thank you, Jason.
Noel Vincent
Noel Vincent
1699794410
Mike and his team went over and above what we expected. Loading was very efficient but when we got to destination the lorry was too high to park on the property so they needed to carry everything a long way an onerous task. Even so they still offered to help us put stuff together. Highly recommended.Anne and Noel.
Bruce Haines
Bruce Haines
1698915189
Excellent service from start to finish. Both the office and removal team were friendly, efficient and understanding… especially when we decided to move a lot of our possessions into storage at the last minute. Would highly recommend.
Oliver Handy
Oliver Handy
1698510509
Reasonably priced, very considerate, and floor coverings used at all times to protect both houses. It felt too easy to move! I would recommend them to anyone
Tim Baldwin
Tim Baldwin
1693547593
We have used Thomas Firbank multiple times over the last 10 years.They have made our moves easy even when it's a stressful day, and so taking the pressure off us that it will all go to plan. Kind team, always smiling and nothing surprises them!!Will always recommend them in a heartbeat.
Catherine Workman [Staff]
Catherine Workman [Staff]
1691211129
My mum used Thomas Fairbank for her move into a new flat. The teamwere friendly and cheerful and crucially really calm throughout. Everything was packed carefully and they were quiet, organized, respectful and professional as they went about their work. When we arrived at the new property, we found out the lift was broken. This could have been a disaster but Mike and James spent hours carrying everything upstairs and managed to stay cheerful throughout. We were so grateful that they made the move so stress-free. Would definitely recommend.
Lowrie Gelbier-Bull
Lowrie Gelbier-Bull
1690901574
I couldn't recommend Firbank Removals enough. We had the pleasure of Dan and Bobby helping us move, who were both incredibly professional and efficient.They had absolutely everything thought out, e.g. carpet protector for our new home (as it was tipping down with rain all day), tape to tape down drawers as they were being moved, and just how to arrange everything within the van so that it would all fit. They were so careful with our furniture - even with a couple of old wardrobes from IKEA that we had accepted would break if we tried to move them (we were prepared to get rid of them if they did!), but lo and behold they are still standing beautifully in our new home!If we move house again, I would absolutely rebook with Firbank Removals. Very fair prices too, compared to other companies. Thank you! 🙂
Olly Price
Olly Price
1690393667
We were very impressed from start to finish as how courteous competent and friendly the whole team were. We would highly recommend!
Hamilton Perry
Hamilton Perry
1690186356
Excellent service, very professional bunch of guys who couldn't do enough for us. They really went the extra mile.
Jen Kinloch
Jen Kinloch
1689542631
The team from Thomas Firbank Removals did an exceptional job, even getting the sofa in over the balcony when it wouldn't go up the stairs. They were professional and cheerful throughout the move. I would definitely recommend them and would book with them again.
Craig Kinnear
Craig Kinnear
1688985371
We had brilliant service from the Thomas Firbank team. They moved our office furniture and computer equipment within Bath. They took great care and were very efficient.
Helen Woodhouse
Helen Woodhouse
1688970182
Very impressed throughout. Extremely helpful team from first phone call through to the move itself. Friendly, polite and professional. Would highly recommend!
Steph Conder
Steph Conder
1688373236
Professional, quick and easy! I would highly recommend. They made my move in process very smooth, even with quite short notice!Thank you again!
Daniel Crocker
Daniel Crocker
1686075260
Can’t recommend enough. Arrived on time and moved everything in great time. Care was taken with every item and will definitely use again if we need to move.
Liz Falzon
Liz Falzon
1685101141
This is the 4th time I've used Thomas Firbank for a full packing and moving service (over the last 22 years) and once again they were wonderful - polite, thoughtful, extremely hard-working and efficient and willing to go the extra mile to make the move as stress-free as possible. I'd never use anyone else.
Astrid
Astrid
1684519342
A good capable crew for whom nothing was too much trouble.
Richard Low
Richard Low
1683960049
Josh and his crew from Thomas Firbank Removals Ltd in Bath were fantastic. They were polite, respectful and careful with our belongings. This was the ‘least’ stressful move we’ve ever experienced so thank you!
Liz Hunter
Liz Hunter
1683644073
Very efficient, polite and friendly service. Arrived on time, checked what was needed and wrapped my sofa and chairs well. Covered stair carpet and used mat to protect floor. Worked hard and were very obliging. Not only can I recommend them, but will be using them again to move from storage units to house. Thank you
Mike James
Mike James
1683479361
Mike, Brad & Lewis were an amazing crew to help with our move and worth every penny and then some!We had a pretty stressful build up to moving and when these arrived, all the stress just disappeared... they made everything so easy and we couldn't thank them enough for how relaxed they made us feel on what should've been a tough day. I had a hand injury at the time and they not only deconstructed our furniture at the old place and reconstructed it at the new place, they also made sure we didn't need to lift anything. We expected them to be only available to us for a few hours but when they told us we had them all day as necessary, the pressure just dropped.Honestly can't thank them enough - when we next move, we want these guys again!
Paul Halliwell
Paul Halliwell
1682703993
Professional, friendly & efficient service from start to finish, nothing was too much trouble. Watching them go at the job like a machine was impressive, methodical & organised & conscious of time as well as I was paying hourly. Highly recommended & fair price
Mareen Tiley
Mareen Tiley
1678828237
Great service! Thanks to Mike and James! That was already our second move with Firbank and we will definitely use this removal company again.
Martin Richards
Martin Richards
1678296513
Very happy with our removal experience with Thomas Firbank. They arrived promptly, only needed a little look around to plan and then got on with it. Two packed everything in the van carefully while one disassembled two beds. At the other end there were no issues with getting everything in the new house. All staff very polite and efficient. Would absolutely recommend.
Helena Greatwood
Helena Greatwood
1676413152
Excellent team helped us with our move. Very helpful and thoughtful. Thorough, yet quick, and attention to detail. Lovely chaps who made the move as stress free as possible.Highly recommended. Big thank you!
Alan Morgan
Alan Morgan
1676230529
Really impressed with these people. Nothing too much trouble very friendly professional service. Highly recommended.
Joseph Wetz
Joseph Wetz
1676064963
Easy to deal with .. quick and very efficient. Would definitely use again.
Pamela Moore
Pamela Moore
1674753001
Thomas Firbank Removal Co was brilliant....punctual, polite, efficient. The guys made a difficult day much easier. Huge thanks.
Jackie Sheppard
Jackie Sheppard
1674470817
We used Thomas Firbank to pack up a dining room, with a very large dresser full of glass and china and precious ornaments collected over many years, as we needed to turn the room into a bedroom at short notice. Mike and Josh were efficient, polite, helpful and went the extra mile to get it all sorted. Very happy to recommend them to others. Cheers chaps!
Samantha Gorham
Samantha Gorham
1672399932
Absolutely fantastic! Mike and his team were incredible. Super efficient and friendly. Good value. Really pleased we went with Thomas Firbank. Made moving so much easier! We used their packing service and it was absolutely worth it! Thank you so much!
Jeremy Upton
Jeremy Upton
1671301915
Thomas Firbank removals are excellent. They were extremely professional in providing a quote and making all of the arrangements for the move. All of their staff were unfailingly polite and helpful, and we were particularly impressed by the crew who completed our move for us. It was a long day in appalling conditions - the temperature never rose above freezing - but Jason, Luke and Lewis were helpful and cheery. Nothing was too much trouble for them, and I would not hesitate to recommend this firm. In fact, since we have moved into a short term rental, we will be using them again in about a year's time.
Jon Morgan
Jon Morgan
1669756093
Choosing Thomas Firbank as our removal company has proved to be a great decision. The team led by Mark were a pleasure to have around. They were professional, hard working and efficient both packing us up and moving us up. We thoroughly recommend Thomas Firbank Removals.
Mike Socha
Mike Socha
1669238674
We were very impressed with Thomas Firbank. We paid for a full packing and removal service over 2 days in October. The team had most of our house packed on Day One & finished this off on Day 2 with our move into our new home despite appalling weather.The whole team were friendly and approachable and made a stressful couple of days more bearable. We had a huge number of pictures and photographs to pack and we made it to the new home with only 2 breakages, which Thomas Firbank are paying to repair.Overall, a great service and we'd highly recommend them.
C J Norman
C J Norman
1669116282
Have to say that the guys who moved us were terrific. Pitch black with no outside lights, driving rain. I said we could finish the next day but they were determined and got it done that evening, in great humour. Others came from further afield to help. Really impressed with the team.
Mark Frost
Mark Frost
1668286948
Used this removal company for a second time and wasn't disappointed. They arrived promptly, swiftly got everything loaded and treated everything with care as if it were their own. Would highly recommend them
Sarah Howard
Sarah Howard
1667735890
I've used Thomas Firbank a few times now - with moves within the UK and now to Australia. Always great to deal with, always reliable, always helpful. Wouldn't trust my home moves with anyone else.
Roger Gray
Roger Gray
1665854404
The guys were great. No complaints at all. Arrived on time, friendly and helpful at every stage. Thoroughly recommend.
Inga Harris
Inga Harris
1664781526
The actions of the whole team, from those in the office to those carrying out the move, reassured us at every step that satisfying our needs was their priority.Everyone was friendly and efficient, making the whole process of moving an easy one.When it comes time to move again, we will have no hesitation in using Fairbank’s again.
Rex M
Rex M
1664559714
Our move was made easy by the amazing team we had to move us from the South West to Surrey. Nothing was too much trouble and we can highly recommend them.They were a happy team and when we were tired they made us laugh and we can’t thank them enough for their hard work. Thank you Thomas Firbank.
ward jones
ward jones
1664049762
Our sixth move in over 40 years and by far the best. Excellent service. Nothing was too much for the staff team. Competitive quote. 'Master Removers' is not just a name, it is an appropriate title for Firbank and its partner companies.
Sarah Paterson
Sarah Paterson
1663682019
We used Thomas Firbank to collect our belongings from another storage facility, and deliver them to our new address. The team were absolutely fantastic, really easy going and flexible - despite the stresses that moving day inevitably brings! Great service. Thanks guys!
John Forster
John Forster
1659599921
Expert movers, who were patient, hardworking and provided an excellent customer focused service.
Tom Firbank
Tom Firbank
1505651040
Do exactly what they say they do.
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