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What our Customers like Most about our Home Removals Service in Bath

Posted on October 5, 2022 by Thomas Firbank Removals
What our Customers like Most about our Home Removals Service in Bath

When moving home, there’s nothing more important than finding a reliable and trustworthy removal company. That’s why so many of our customers choose Thomas Firbank for their home removals in Bath. We’re a five-star provider with years of experience in the removals and storage industry and a flawless reputation for service delivery.

Our customers know they can rely on us to make their move as smooth and stress-free as possible, and our high ratings on Google and Trustpilot reflect that. If you’re looking for a safe pair of hands when it comes to your next home move, look no further than Thomas Firbank Removals. Don’t take our word for it – read this blog to see what our previous customers have to say.

Contents

  • Highly Organised Removals Service from Start to Finish

  • Friendly Customer Experiences Throughout the Service

  • Movers That Arrive and Finish on Time

  • Efficient Holistic Service with Packing and Unpacking

  • Happy Customers Booking Future Moves

  • Excellent Customer Service Equals Referrals

  • Thomas Firbank – Bath’s Favourite Moving Company

 

Highly Organised Removals Service from Start to Finish

Removal companies come in all shapes and sizes, but the best ones share one common trait: organisation. From the first phone call to the last box unpacked, a professional removal company will have everything under control. This high level of organisation leads to a smoother, more efficient move for you and your family.

It starts with a quote. A good removal company will take the time to understand your specific needs before providing you with a quote. This ensures that there are no surprises on your moving day. Once you’ve hired a removal company, they will create a thorough action plan for your move. This includes everything from packing and loading the truck to unloading and unpacking at your new home.

Good communication is key to any successful move. Your removal company should keep you updated throughout the process, from start to finish. A professional removal company will have a team of experienced movers who know how to work efficiently. A professional removal company will have the correct level of insurance in case of any accidents or damage during the move.

Hiring a reputable removal company like Thomas Firbank can make all the difference in moving house. Our team knows how to get the job done quickly and will communicate with you throughout the process. Moving house doesn’t have to be stressful – let us take care of everything and give you peace of mind that professionals are overseeing every detail.

Friendly Customer Experiences Throughout the Service

At Thomas Firbank, we pride ourselves on providing a top-quality moving service that is friendly and reassuring for our customers. This is evident when they contact us to update us after they settle into their new home. Our customer-focused approach ensures that everyone feels valued and respected throughout the process.

Our team members are all experienced in dealing with customers and understand the importance of providing a great experience. This is reflected in the positive feedback we receive from customers, who often mention how pleased they were with the level of service they received.

Moving can be stressful, so we do everything we can to make it as smooth and stress-free as possible. We offer a comprehensive service that takes care of everything, from packing and loading to transport and delivery. We also provide storage solutions for those who need them, so you can rest assured that your belongings are in safe hands.

Our admin staff are always happy to help and take care of our customers, while our movers work hard to be polite and respectful throughout the relocation process. As a result, many of our customers leave positive reviews noting how friendly and helpful everyone was throughout their move. We believe this sets us apart from other removal companies and is one of the reasons why Thomas Firbank is Bath’s favourite moving company.

Movers That Arrive and Finish on Time

Movers that arrive on time and finish the job as agreed make a considerable difference to your moving day. Imagine planning your entire day around a move, only to have the movers turn up late. They rush through the move, breaking your belongings in the process. It’s a nightmare scenario that happens to too many people.

Booking your move with Thomas Firbank can easily avoid this nightmare scenario. We always turn up slightly before arrival time, ready to start and have complete knowledge of the requirements. Our team knows every detail before arriving, noting any parking or tricky access restrictions. We will then complete the relocation on time, as agreed. This allows you to get on with the rest of your day without stress or worry.

At Thomas Firbank, we pride ourselves on our punctuality. We always turn up slightly before the agreed time, ready to start work. This means that we can complete the job on time and know how important it is to stick to the agreed timeline. That’s why we always arrive and finish on time. Book your move with us today, and you can relax knowing everything will run smoothly.

Efficient Holistic Service with Packing and Unpacking

When you book Thomas Firbank movers, you’re hiring a team of experts who know how to get the job done quickly and efficiently. We understand that time is of the essence when it comes to removals. That’s why we work diligently to load and unpack your belongings as quickly as possible, without sacrificing quality or safety.

Our team have plenty of experience in packing and unpacking all types of furniture and appliances, so you can rest assured that your possessions will be handled with care. We also take the time to label each box correctly, so you can easily find what you need when it comes time to unpack. With our help, your relocation will be a breeze.

When you hire a moving company, you’re entrusting them with your belongings. You want to ensure they arrive on time and finish the job without problems. By choosing a company like Thomas Firbank, you can be confident that your move will go smoothly. Our team knows how to work efficiently so that you can focus on other aspects of your relocation. We’ll take care of everything, from packing and unloading, so you can settle into your new home.

Happy Customers Booking Future Moves

At Thomas Firbank, we’re overjoyed when we receive positive customer feedback. It makes all the hard work pay off and lets us know we’re on the right track. We often hear that we’ve gone above and beyond their expectations, making it a stress-free and enjoyable experience. But we also have customers tell us that they’re already planning on using us again in the future.

That’s where all our hard work comes into play when we gain loyal customers who return to use us for other services or when they need to move again. They already know we’re reliable and will make the relocation as straightforward as possible so they can concentrate on other tasks.

We love nothing more than being able to provide such an excellent service that our customers are eager to use us again in the future. It’s a testament to our team’s dedication and commitment to always putting the customer first. If you’re looking for a removal company that you can trust, look no further than Thomas Firbank. We’ll take care of everything for you so you can sit back and relax, safe in the knowledge that your belongings are in good hands.

Excellent Customer Service Equals Referrals

The Thomas Firbank team knows that providing excellent customer service is the key to receiving referrals from happy customers. Our team dedicates our sole focus on meeting the needs and expectations of every client, ensuring that they have a positive experience with us. As a result, we often receive referrals from clients who are delighted with our work.

The positive feedback we receive from clients is a testament to our team’s hard work and dedication. We constantly strive to improve our services and provide the best possible experience for our clients. Happy customers are more likely to refer their friends and family, which is why we emphasise customer service.

We believe our commitment to excellence is one of the reasons why we have such a strong reputation in the industry. Our satisfied clients are always happy to recommend us, which has helped us grow our business significantly over the years. Thanks to our excellent customer service, Thomas Firbank is a member of the Master Removers Group, an elite network of removal and storage providers.

Thomas Firbank – Bath’s Favourite Moving Company

Thomas Firbank is a company that specialises in moving, relocating and storage. We have been operating for over twenty years now, with many customers glad they choose us for their relocation. Our team provides high-quality services at affordable rates, making it possible to enjoy the best of a value for money and excellent customer service. 

If you are looking into hiring the services of an experienced team like theirs, then feel free to contact us. We’re also happy to discuss what life is like in Bath for anyone moving from outside of the area. We recommend that people visit their city at least once to get to see the benefits of living here. And we’re more than happy to give some pointers. 

Click here to inquire or book one of our removal services. We’ll happily put together a free, no-obligation quote.